Handmade with Love in Canada
Handmade with Love in Canada
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Shipping policy

We currently only ship to US and CA.

Pet ID Tags
Pet ID Tags are fully customized with your pet's name, contact details and if you wish custom text on the back. Please enter a valid email address so we send you a mockup for approval. Email is sent within 4-7 business days. 

After the mockup is approved, we ship the pet tags within 3-6 business days. Pet ID Tags are sent by lettermail so there is no tracking available, unless you purchase express shipping.

It takes 3-14 business days to reach destination depending on your location. Please make sure you enter the valid address with apartment # if you have one so it doesn't return to us. If the mail is returned to us, we contact you so we re-ship to the correct address.

Estimated delivery time:
Canada: 3-14 business days
North America: 3-16 business days

Cards and Art
Cards are shipped by regular lettermail with no tracking information. It might take up 3-12 business days to reach destination depending on location.

Digital art is sent to your email address to print locally. 
8.5 x 11" art is sent by regular lettermail, therefore there is no tracking information. It might take 3-12 business days to reach destination.

11 x 17" art is sent by tracking information. Please watch your email for a shipping notification.

Mugs
We offer custom mugs and ready made mugs. Both are shipped within 4-7 business days with tracking information. It takes up to 10 business days to reach destination.

Coasters
Depending on how many coasters you buy, there might or might not be tracking information. It is either sent by regular mail or expedited parcel. Please watch your email for a shipping notification.

Tumblers and Bottles
Tumblers and bottles are sent as expedited parcel to CA and US. Watch your email for a shipping notification with a tracking number. 

Pouches
Depending on how many pouches you buy, it might be regular mail or expedited parcel.

Pet Collars
Pet collars are sent by expedited parcel within 4-7 business days with a tracking information.

Pet Accessories
Pet accessories are sent by expedited parcel within 4-7 business days with a tracking information. 


If you have any problems with your order, please contact us anytime at support@mintandjolie.com and we'll gladly help you out.